What is QR Ordering, Web Store and Digital Menu ?

• QR Ordering System
  The QR Ordering System is integrated into the Point of Sale (POS) system, offering a seamless and efficient way for customers to interact with item carts or menus.
• Web Store
  The POS System now includes a “Create Web Store” feature, enabling businesses to showcase their products on a dedicated URL. Customers can conveniently place orders through this web store, and the received orders seamlessly integrate with the POS App.
• Digital Menu 
  The QR Code Digital Menu in the Vendtill POS system refers to a solution that replaces traditional paper menus with a digital alternative.

Activate QR Ordering, Web Store, or Digital Menu

To activate QR Ordering, Web Store, Digital Menu, or all three features, follow these steps:

1. Log in to the Vendtill Back Office Web Portal.
2. Go to Integrations.
3. Enable QR Ordering / Web Store.
4. Open QR Ordering / Web Store from the Integrations menu.

QR Ordering in Vendtill POS

How to Enable QR Ordering

1. Log in to the Vendtill Back Office Web Portal.
2. Go to Integrations.
3. Open QR Ordering / Web Store.
4. Turn QR Ordering / Web Store ON.
5. Click Save.

Once enabled, QR Ordering / Web Store will appear as a sub-menu under Integrations.

How to Create a QR Ordering Menu

1. Open QR Ordering / Web Store.
2. Click Generate QR / Web Store.
3. Select QR from the dropdown.
4. Enter a name for the QR menu.
5. Select the required Shop.
6. Select the POS Terminal.
7. Select an Order Type (if available).
8. Select a Table (optional).
9. Choose the QR code size.
10. Click OK.
11. Enable Collect Customer Information if required.
12. Click Save.

After saving, the QR code will be generated. You can download it using the three-dot menu or copy the QR URL to print or share.

How to Process QR Orders in the POS App

Step 1: Enable Open Orders

Before receiving QR orders, enable the Open Orders feature.

1. Log in to the Vendtill Back Office Web Portal.
2. Go to Settings.
3. Select Features.
4. Enable Open Orders.
5. Click Save.

Once enabled, Open Orders will appear in the New Sale screen of the POS App.

Step 2: Manage QR Orders

1. Open the Vendtill POS App.
2. Tap New Sale.
3. Open Open Orders.
4. Select New Orders.
5. Review the incoming order.
6. Tap Accept or Reject.

Accepted Orders

After accepting the order, staff can:

• Prepare the order
• Send Kitchen Order Tickets (KOT/BOT)
• Complete the payment
• Finish the sale

Rejected Orders

If an order is rejected, staff can enter a comment explaining the reason. The customer will see this message.

Order Notification Sound

Vendtill POS includes a notification system for new external orders received through QR Ordering and Web Store.

When a new order arrives, the POS App continuously plays a notification sound until someone checks the new order. This helps ensure that no customer order is missed.

How to Enable Order Notifications

1. Open the POS App.
2. Go to Settings.
3. Select Software Customization.
4. Tap Set Order Notification Sound.
5. Choose a sound from your device.
6. Save the settings.

Whenever a new QR or Web Store order is received, the selected sound will continue playing until the cashier opens Open Orders and reviews the New Orders.