Vendtill evaluates the number of users or shops in your operation and provides a special discount based on your business needs. The discount rate is determined by the Vendtill team after reviewing your request. Once approved, the discounted price will be applied to your account, and charges will be deducted accordingly.

Your custom pricing charges will appear in your account as "Available Credits," which can be used for Employee Management and Advanced Inventory add-ons.

How to Activate Custom Pricing

To request and activate Custom Pricing, follow these steps:

1. Login to the POS Back Office Web Portal.
2. Go to the "Settings" Section.
3. Select "Billing & Subscriptions."
4. Navigate to "Custom Pricing."
5. Click the "Request" button.
6. Fill in the required details:
• Expected Number of Shops
• Expected Number of Employees
• Contact Number
7. Click "Send."
8. The Vendtill team will review your request and either approve or reject it.
9. If approved, add your payment details and subscribe to the Custom Pricing plan.

Once the Custom Pricing plan is activated, your card will be charged accordingly. The charged amount will be displayed in your account under "Subscription History Report" as "Custom Price Monthly."

The remaining balance will be shown in the "Billing & Subscriptions" section as:

• "Available Credits for Employee Management"
• "Available Credits for Advanced Inventory"

These credits can be used to activate or extend the Employee Management and Advanced Inventory add-ons.

Special Notes

• Businesses with five or more users or shops are eligible for Custom Pricing.
• The Vendtill team determines the final discount rate.
• If a request is rejected, businesses can continue with standard pricing.
• The credits received under Custom Pricing are non-refundable but can be used for subscription activation.
• For further assistance, contact our support team at support@vendtill.com.