How to Set Up Vendtill WebPOS Dual Display

How to Set Up Vendtill WebPOS Dual Display

How to Set Up Vendtill WebPOS Dual Display

Step-by-step guidelines

The Dual Display feature enhances customer experience by mirroring transaction details on a second screen, while also allowing space for branding and promotional content.

Advantages of Using Dual Display

  • Transparency: Customers see their purchased items and total amounts in real time.

  • Branding: Reinforce your brand by displaying your logo.

  • Promotion: Show advertisements, offers, or custom messages to boost engagement.


Setting Up WebPOS Dual Display

Steps in the Back Office

  1. Log in to the POS Back Office Web Portal.

 

  1. Select “Settings” from the main menu.

  2. Go to “Software Setup.”

  3. Turn ON the “Dual Display Setting” toggle.

  4. Add a header description message to appear on the customer display.

  5. Upload your business logo and a feature image.

  6. Upload a background image to enhance the display appearance.

  7. Click “Update” to save your settings.

 

Steps in the Web POS

  1. Open the WebPOS main menu.

  2. Select “Software Customization.”

  3. Turn ON the “Dual Display” toggle.

  4. Connect dual displays to the POS device using an HDMI cable.

  5. Open Windows Display Settings and set the display mode to “Extend.”

  6. Enable dual display settings in the Web POS interface.

  7. Allow window management permission when prompted.


Special Notes 
  • Ensure the HDMI cable is securely connected to both the POS device and the external display.

  • Confirm that the external display is powered on and set to the correct HDMI input source.

  • On your POS keyboard, press "Windows + P" and select "Extend". This enables the external screen to display customer-facing transaction details.


    • Related Articles

    • Set Up Customer Display App

      Set Up Customer Display App Step-by-step The Vendtill Customer Display App is a screen that faces your customer and shows order details like item names, discounts, total amount, your business logo, and promotional images. It improves the overall ...
    • How to Setup Dual Display

      How to Setup Dual Display Vendtill POS How to Setup Dual Display A Dual Display or second screen in a Point of Sale (POS) system is the incorporation of an extra screen that faces the customer during the checkout process. This customer-facing display ...
    • KOT / BOT Display App Setup

      KOT / BOT Display App Setup Step-by-step The Vendtill KOT / BOT Display App helps kitchen and bar staff view customer orders clearly. It connects with the Vendtill POS system and makes food and drink preparation faster and more accurate. Key Features ...
    • WebPOS Interface with Dark Mode Light Mode

      WebPOS Interface with Dark Mode Light Mode Step-by-step process Vendtill is excited to introduce a refreshed WebPOS user interface, designed to deliver a faster, smoother, and more comfortable experience for your daily business operations. This ...
    • How to Setup Kitchen Display (OLD)

      How to Setup Kitchen Display (OLD) Vendtill Back Office The Vendtill KOT / BOT Display App helps kitchen and bar staff view customer orders clearly. It connects with the Vendtill POS system and makes food and drink preparation faster and more ...