Service Areas (Reservation Tables / Rooms Etc..)

Service Areas (Reservation Tables / Rooms Etc..)

Service Areas (Reservation Tables / Rooms Etc..)

Step-by-step process

The "Service Areas" feature is a feature that helps businesses to manage their reservations more effectively. This feature is designed to handle various resources such as rooms, tables, and seats. It allows businesses to keep track of the availability and scheduling of these resources, ensuring they are allocated efficiently during sales processes. 

With "Service Areas," you can set up predefined names for tables, rooms, or other service options. This makes it easier to organize and track reservations, as well as manage orders and deliveries. By clearly defining these areas, businesses can streamline their operations, and improve overall customer satisfaction. 

"Service Areas" has two setup options:

  1. Standard Table Layout
  2. Graphical Table Layout  

Standard Table Layout Setup Process

This option helps businesses organize reservations for things like rooms, tables, and seats. It keeps track of availability and scheduling, making it easier to allocate resources for sales. It uses a simple, non-graphical layout. 

How to Enable Service Areas

  • Login to POS Back Office Web portal.
  • Select 'Settings' from the main menu.
  • Go to the 'Feature'.
  • Tick on the “Service Areas” button.
  • Click 'Save'

 Once you ON “Service Areas, it will appear as a sub-menu in the Settings section as “Service Areas”

 How to Setup Standard Table Layout

  • Login to POS Back Office Web portal.
  • Select 'Settings' from the main menu.
  • Go to the “Service Areas” section
  • Select “Add Service Area”
  • Add a name for the Table/ Room or Service area
  • Add a section or keep it N/A
  • Click “Save” 

After you’ve created tables or rooms, if they appear disorganized on the POS app, you can adjust their order. To do this, go to the back office and click the “Add Service Area” button. Next to it, you’ll find a three-dot button—click that and select “Change Order.” You’ll see a list of tables or rooms with a burger icon next to each one. Click the burger icon, and then you can drag and drop to rearrange the order as needed.

Graphical Table Layout Setup Process

This option offers a visual interface that lets businesses design floor plans with detailed customization. It helps manage reservations for rooms, tables, seats, and more, while tracking availability and scheduling. This setup provides a more advanced and visual way to organize and manage resources. 

How to create a Graphical table layout

Within Backoffice


1. Login to POS Back Office Webportal
2. Select “ Settings ” from main menu
3. Go to the “ Feature”
4. Tick ON “Service Areas” button
5. Click “ Save”

(Once you ON “Service Areas”, it will appear as a sub-menu in the Settings section as “Service Areas”)
1. Click the “Service Areas” feature again
2. Near the ‘Add Service Area” button, you will see a Three-Dot button
3. Click “Three-Dot” Button
4. Select “Graphical Layout”
5. Click the “Enable Now” button

(Once you enable “Graphical Layout”, it will appear on the POS APP as a Table Icon top right-hand section of the main billing interface.) 


How to create tables / rooms using Graphical Table Layout

Once you enable “Graphical Layout”, it will appear on the POS APP as a Table Icon top right-hand section of the main billing interface.


• POS App main menu
• Select “ New Sale ”
• Click on the “Table” Icon right-hand upper section
• Click “Edit” button
• Click the “Floor” action button and create floors
• Click the “Table” action button and create tables
• Click the “Decoration” action button and create decorations
• Click the ‘Save” button and save the changes made to the layout.


How to add a table / room to a receipt

Creating a receipt in the POS App with the Graphical Table Layout is a straightforward process.


Within POS App


• POS App main menu
• Select “ New Sale ”
• Click on the “Table” Icon right-hand upper section
• Click on an available table number (White Color)
• Select items the customer ordered
• Click on ‘Save” button
• To add more items to the table, click “Open Bills”
• Select the correct table number and click on the Edit icon
• Select the newly ordered item and click on the “Update” button
• To finish the receipt, click on “Open Bills”
• Select the correct table number and click on the Charge icon


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